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We are here to help you organize your next experiences in Polignano and Puglia. Our team will be happy to answer all your questions!

Address: Via Narciso, 18 – Polignano a Mare (Bari) 70044
Opening Hours: 8:30 – 20:30

Frequently Asket Questions (FAQ)

What is the flexible cancellation policy?

We offer the option to cancel your reservation for a full refund within 24 hours of your scheduled experience. Your satisfaction is our top priority, so be sure to contact us promptly if your plans change.

What happens in case of adverse weather conditions and cancellation of the experience by the service provider?

If the weather doesn’t cooperate, or there are obstacles of force majeure, don’t worry! We guarantee a 100% full refund! Alternatively, you also have the option to reschedule the experience for another date. Your safety and satisfaction is our priority, so you can book with confidence knowing that we will be flexible in handling any unforeseen weather-related issues.

What should I bring with me for the boat, catamaran or yacht experience with Discover Polignano?

We recommend that you bring comfortable clothes to enjoy the trip and flat shoes for your safety on board. A swimsuit for a dip in the crystal clear waters, a beach towel to dry yourself after swimming. Don’t forget sunscreen to protect yourself from the sun’s rays during your adventure at sea!

How many people can participate in the group boat tour?

Our group tour can accommodate up to 60 people distributed for a maximum of 14 people per boat. This limit allows us to guarantee a comfortable and personalized experience for all participants, allowing them to fully enjoy the beauty of the coast of Polignano a Mare. Contact us to organize your group and book your adventure at sea!

How many people can participate in the 90-minute private boat tour?

Our 90-minute private tour is recommended for groups of up to 6 people per boat. However, for an additional fee, we can extend the capacity up to a maximum of 10 people per boat, while still ensuring a comfortable and personalized experience. Contact us to organize your group and book a unique experience at sea!

What is the maximum number of participants allowed on the 3-hour private boat tour?

On our 3-hour private tour, we can accommodate a maximum of 5 people per boat. However, upon request and for an additional fee, we can extend the capacity up to a maximum of 10 people per boat, always ensuring impeccable service and a comfortable experience. For more information or to organize a larger group, please contact us directly. We will be happy to assist you.

What does the food and drink offer include on group boat tours?

In our group tours we offer taralli pugliesi, a traditional snack from Puglia, accompanied by a selection of alcoholic or non-alcoholic beverages to satisfy every preference of adults and children.

What does the Food and drink offer include in the 90-minute private boat tour?

On our private tour we offer a bottle of Prosecco, still or sparkling water, tea, Pepsi and Apulian taralli served in elegant personalized glasses. We are also available to accommodate any additional beverage requests. If you have any dietary restrictions, please let us know in advance and we will provide alternatives to suit your specific needs.

What does the food and drink offer include in our 3-hour private boat tour?

On the 3-hour private tour, we offer three bottles of Prosecco along with a selection of beverages, including still or sparkling water, tea, and Pepsi. For food, we offer fresh focaccia, mozzarella, and taralli from Puglia, carefully served. Drinks are presented in elegant, custom-made glasses from the company. If you have any additional requests or dietary restrictions, please let us know in advance so we can customize the experience to your preferences.

What does the food and drink offer include in our private catamaran tour?

Includes a selection of taralli, crisps, olives and pretzels, ideal for enjoying the experience to the fullest. Two bottles of Prosecco or Spritz, Coca Cola and water are provided to accompany it, ensuring a variety of options for all tastes. It is possible to further customize the experience upon request, adding other favorite drinks or snacks, with an additional cost. Contact us for more details.

What difficulties might I encounter in kayaking and SUP experiences?

The activity does not involve particular difficulties. A minimum of balance and motor coordination is required.

Can I participate if I have walking difficulties?

The kayak and SUP excursion is not recommended for those who have walking problems. We care a lot about your safety, we are sure that in our offer you will find the product that best suits your needs!

What do you need to participate in a cooking class?

Taking part in a cooking class is an engaging and rewarding experience, perfect for discovering the pleasure of cooking in company! You don’t need to be an expert chef, but it is essential to have a desire to learn and have fun. Here you can refine your basic cooking skills, learning tricks and techniques that will make you a true master in the kitchen. Working together with other participants, you will have the opportunity to share laughter and advice, creating an atmosphere of support and collaboration. And don’t forget the tastiest moment: tasting the freshly prepared delicacies together! In short, an experience that combines learning, fun and, above all, good food!

Can I consume the products I prepare during the cooking class?

Consuming the products prepared during the cooking class is a personal choice. However, it is important to be aware of your own allergies and food intolerances before tasting anything. If you are aware of any allergies or intolerances, we encourage you to inform your instructor so they can provide alternatives or adaptations. Your safety and well-being are our priority, so make informed decisions and enjoy the culinary experience with peace of mind!

Any tips for the wine tasting experience?

Wine tasting is an experience designed for responsible adults who can fully appreciate and understand the value and flavor of wine. It is important to note that pregnant women should abstain from consuming alcohol for the health of their developing baby. Likewise, children under the age of 18 should not participate in wine tasting, as alcohol can negatively affect the physical and cognitive development of young people. We comply with the regulations on responsible alcohol consumption and encourage all participants to enjoy the experience in a safe and responsible manner.

Can I reach the wine tasting estate on my own?

We strongly recommend using a taxi or a dedicated transportation service for your journey to and from the wine tasting experience. Consuming alcohol during the tasting can affect your cognitive and motor skills, putting you at risk if you decide to drive. To ensure your safety and that of others, we recommend that you plan your transportation in advance, and avoid driving if you have consumed alcohol. Investing in alternative transportation is a responsible way to ensure you fully enjoy the experience without putting your road safety at risk.

What does the raw seafood tasting include?

The raw seafood tasting is a gastronomic experience that features a selection of raw fish fillets, shellfish and mussels. This assortment of marine delicacies is accompanied by selected wine, fresh bread and crostini or taralli from Puglia, creating a perfect balance of flavors and textures. The freshness and quality of the ingredients are essential to ensure an authentic and memorable culinary experience. The raw seafood tasting is an excellent choice for fish lovers and for those who wish to discover the authentic flavors of Puglian cuisine in an original and convivial context.

What does the local food tasting include?

The tasting of local foods is a Slow Food experience that is committed to promoting biodiversity and sustainability. During this experience, typical foods of the region are offered, celebrating local culinary traditions and highlighting ingredients from zero-mile agriculture and livestock. It is possible to report any food intolerances or allergies in advance, to ensure a safe and enjoyable gastronomic experience for all participants. Thanks to the care and attention to the quality of the ingredients, the tasting of local foods is an authentic and responsible gustatory journey, which celebrates the connection between food, territory and community.

Is the deposit left before the boat rental fully refundable?

Yes, the deposit will be refunded in full upon return of the vehicle, provided that there is no obvious damage.

What happens if the chartered vessel is damaged upon return?

We are committed to ensuring maximum transparency and clarity in our vehicle rental policies, ensuring the satisfaction and peace of mind of our customers during and after using our services.

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